Information We Collect
STL Plumbing may collect the following types of information:
a) Information You Provide Directly
• Name
• Email address
• Phone number
• Postal address
• Service details (e.g., date, location, menu preferences)
• Payment information (processed securely via third-party payment providers)
b) Information Collected Automatically
When you visit our Site, we may automatically collect:
• Your IP address
• Browser type and version
• Pages you visit
• Time and date of your visit
• Referring site
• Device type and operating system
How We Use Your Information
STL Plumbing collect shared information directly from individuals when they:
We use your information to:
• Provide and manage our Plumbing Services solutions
• Process orders and payments
• Respond to your enquiries
• Improve website functionality and user experience
• Send marketing communications (with your consent)
• Meet legal and regulatory requirements
Use of Personal Information
STL Plumbing do not sell your personal information.We may share information with:
Service providers (e.g., payment processors, email marketing platforms)
Legal authorities if required by law
Analytics and advertising providers (Google Analytics, Facebook Pixel)
All third parties are required to handle your data securely and in compliance with privacy laws.
International Data Transfers
If you are located outside Australia, your data may be processed in countries that may not have the same privacy protections as your home country. STL Plumbing take steps to ensure your data remains protected.
Your Privacy Rights
Depending on your location, you may have the right to:
• Access the personal data we hold about you
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent for marketing communications
• Data portability (receive a copy in a portable format)
Australian Residents – We comply with the Privacy Act 1988 and the Australian Privacy Principles.
EU/UK Residents – We comply with the General Data Protection Regulation (GDPR).
California Residents – We comply with the California Consumer Privacy Act (CCPA).
Data Security
STL Plumbing use appropriate technical and organisational measures to safeguard your information, including encryption for sensitive data and secure hosting environments.
Cookie Policy
The STL Plumbing website uses cookies and similar technologies to improve your browsing experience, personalise content, and analyse site traffic.
a) What Are Cookies?Cookies are small files placed on your device that store information about your visit.
b) Types of Cookies We Use
• Essential Cookies – Required for the website to function properly.
• Performance Cookies – Help us understand how visitors use our site (e.g., Google Analytics).
• Functionality Cookies – Remember your preferences (e.g., location or language).
• Advertising Cookies – Deliver personalised ads and track campaign performance.
c) Managing CookiesYou can accept or decline cookies via our cookie banner or your browser settings. Please note some features may not work if cookies are disabled.
d) Third-Party CookiesSome cookies may come from third-party services like Google Ads, Facebook, or Instagram. These third parties have their own privacy policies.
Retention of Your Data
The STL Plumbing keep personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
Links to Other Websites
The STL Plumbing website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites.
Contact Us
If you have any questions about these Terms, please contact:
STL Plumbing
Email:
[email protected]Phone: 0430 891 741
Changes to This Policy
STL Plumbing We may update our Privacy Policy from time to time. Continued use of our site constitutes acceptance of the updated Privacy Policy.
